Privacy Policy
Get to know our privacy policy.
e-machine needs to collect and process personal data to ensure the security of its system, enabling proper user identification and authentication so that users can enjoy a good browsing experience and access relevant information. To do this, e-machine commits ethically and legally to protecting the information and sensitive data of its customers/users, employees, partners, and suppliers, in accordance with Law 13.709/2018, known as the General Data Protection Law (LGPD).
Aware of the importance of personal data and user privacy, e-machine will request such information only when necessary, with the user’s full knowledge and express consent. Users will be clearly informed in advance of the reasons for the data collection and how the data will be used.
As a security measure, part of the collected information will be stored for the time necessary to provide the requested service. However, certain data must be retained by e-machine to comply with legal requirements. Any data that must remain stored will be properly protected to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.
Personal data of children and adolescents
The use of our website by individuals under 18 years of age is strictly prohibited.
If personal data from children or adolescents is collected inadvertently, and e-machine becomes aware of the user’s age or is notified by the user or their legal guardians, e-machine will make all reasonable efforts to regularize or delete such data, as required.
Applicability of our privacy policy
Our privacy policy applies to all users, customers, partners, suppliers, and service providers whose personal data may be collected through the use of our website and the services offered.
Definitions
Personal data:
According to the LGPD, “personal data” refers to any information relating to an identified or identifiable individual, including name, address, CPF, ID number, phone number, email, etc.
Sensitive personal data:
Data related to racial or ethnic origin, religious beliefs, political opinions, union or organizational membership, health or sexual-life information, genetic or biometric data when linked to a natural person.
User:
Any individual who uses the e-machine website or communication channels and must provide personal data to access information or services.
Consent term:
A document containing express authorization for the processing of data for a specific and determined purpose.
Controller:
The entity responsible for the primary collection and use of data for the development of its activities.
Processor:
The entity that performs data-processing operations on behalf of the Controller.
Processing agents:
The Controller and the Processor.
Processing:
Any operation performed on personal data such as collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, deletion, evaluation, control of information, modification, communication, transfer, dissemination, or extraction.
Cookies:
Information files stored on your computer or mobile device through your internet browser. Cookies allow a website to “remember” user actions and preferences (such as language, font size, or display settings) to improve browsing experience during future visits.
Collection of personal data
e-machine collects personal data to offer services and features tailored to users’ needs.
In certain situations, especially involving personal or sensitive data, e-machine may request the user’s consent through a Consent Term, following applicable legal requirements.
To contact e-machine or submit any request through the website, users must fill out a form so their request can be properly processed.
Use of personal data
As the Controller, e-machine is responsible for processing users’ personal data or sharing it with internal departments and units responsible for meeting user needs.
Purposes of processing personal data
Data may be collected and processed to:
Sharing of personal data
User data may be shared among e-machine’s internal departments to ensure efficient service.
e-machine may also share data with third parties to comply with regulatory requirements, legal obligations, or court orders. In all cases, e-machine will take the necessary measures to ensure privacy and data security.
Retention of personal data
Data collected by e-machine will be retained only for the period strictly necessary for the processing activity, in accordance with current legislation, contractual obligations, or requirements established by competent authorities. Certain data may be stored for historical, commercial, or financial record-keeping.
e-machine will employ technical and administrative measures to prevent loss, misuse, alteration, unauthorized access, or improper handling of users’ personal data.
User rights
Under the LGPD, users may request confirmation of the processing of their data, access to the collected data, rectification, deletion, anonymization, restriction of use, portability, full information on data use, or object to processing/revoke consent—except in cases where processing is legally required.
Users may exercise these rights by submitting a written request to the Data Protection Officer (DPO) at:
vendas@e-machine.com.br
Third-party websites
e-machine informs users that its website may contain links to external third-party websites, which are not under e-machine’s control, management, or protection. e-machine is not responsible for the content or practices of these websites.
Additionally, e-machine does not monitor, endorse, or control how third-party websites collect, process, or store user data. Users are strongly encouraged to review the privacy policies of external websites before providing any personal information.
Changes to the Privacy Policy and Cookies
e-machine may modify this Privacy Policy and the Cookies Policy at any time. Updates will be made available on our website, and registered users will be notified when necessary.
Data Protection Officer (DPO)
For matters related to Privacy and Data Protection, please contact our DPO at:
vendas@e-machine.com.br
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